At Our Store, your satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help! Please review our return and refund policy below.
Returns
You have 60 days from the date of delivery to return your item(s) for a refund or exchange, provided they meet the following conditions:
Items must be in their original condition, unworn, unwashed, and with all tags attached.
How to Return an Item
Initiate a Return: Contact our customer service team at contact link to start the return process. Provide your order number and details of the item(s) you’d like to return.
Prepare Your Package: Place the items in their original packaging and include a copy of your receipt or order confirmation.
Ship the Return: Send the package to the address provided by our team. We recommend using a trackable shipping method to ensure safe delivery.
Please note: Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.
Refunds
Once we receive your return, our team will inspect the items to ensure they meet our return criteria. Refunds are typically processed within 7-10 business days of receiving your package.
Refunds will be issued to your original payment method.
Shipping fees are non-refundable, except in cases where the return is due to our error.
Exchanges
If you wish to exchange an item, please follow the same return process and indicate that you would like an exchange. Once your return is received, we will process the exchange and ship the replacement item to you.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. We will arrange for a replacement or refund at no additional cost to you.